id: NDI1ODIwIDEyMQ

reference: 425820

documentId: 8125747

connectionPointId: 121

lastModificationDate: 1548687960891

Stillingstittel:
Seeking Finnish speaking customer service professional!

Stillingsbeskrivelse:
Active brands are now looking for their next enthusiastic Customer Service Representative, due to a maternity leave. You will be the frontline support to the sales team and assist them in delivering the highest level of quality service.

The purpose of the role is to exceed customer expectations by making their interaction with Active Brands as uncomplicated as possible. You will provide memorable experiences and create outstanding customer service at a company that rewards dedication, values innovation and supports growth. You will be in daily contact with Finnish- and International customers and the sales team. The job requires some travel, to mainly Finland, Germany and Sweden. You will have the ability to make decisions, influence and set priorities to help the business reach their goals.

Main tasks and responsibilities:
• Process returns and claims and issue credits when necessary
• Responsible for order entry and tracking of customer orders
• Ensure pre orders are shipped timely and accurately
• Place fill in orders as well as provide ATS lists to accounts and sales reps
• Proactively communicate with Sales regarding order any amendments, cancellations or financial holds
• Maintain customer database
• Perform quality control for North American PO’s
• Participate in business planning/review meetings with Distributors
• Coordinate with each brand responsible to ensure sample needs and delivery is aligned with market needs
• Other tasks can be imposed according to changes in Active Brands business development.

Din profil
Qualifications:
• Experience in customer service
• Strong communication skills (verbal and written) in Finish and English
• Serviceminded – It is important that you interact with customers in a professional, friendly, helpful manner on all ways of communication
• Experience working with a ERP system, knowledge from Navision is a plus
• Capable of handling multitasks and working under pressure in developing environment
• Self- motivating and independent

To succeed in this role you are independent, hard-working and thrive to deliver quality support. You are a team player and treat customers and colleagues with respect. Active Brands are located at Økern and are easily accessed by public transportation.

You must be available to start your new job by the beginning of April. Apply today! We are looking forward to read your application.

Om företaget
StudentConsulting er et av Skandinavias største og ledende rekrutterings- og bemanningsselskap med fokus på kandidater i starten av sin karriere. Takket være et stort nettverk og lang erfaring har vi rekruttert over 11 000 personer det siste året. Vi tilbyr interessante og utfordrende stillinger innen områder som IT, finans, økonomi, administrasjon, kundeservice, HR, markedsføring, salg, industri, produksjon, logistikk og transport. Finn fremtiden din på www.studentconsulting.no

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4222

jobCategoriesCodes_1: http://data.europa.eu/esco/isco/C4225

abstractJV_contact_0:
Link to the vacancy on the Swedish job board

requiredEducationLevelCode: 0

requiredYearsOfExperience: 0

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbeidsgiver Navn: Studentconsulting Sweden AB (Publ)

source: PES-SWEDEN