The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Description (Roles and Responsibilities)

The main purpose of this job based in the British Embassy in Oslo is to provide modern and efficient consular assistance and fee bearing services to British Nationals in Norway.

Main roles and responsibilities:

Assistance (80%)

• Providing consular assistance across the full range of casework; prisoners, hospitalisations dealing and with people who are vulnerable, victims of crime and are distressed British nationals;
• Handling all correspondence, telephone enquiries and all consular emails;
• Accepting counter enquiries and requests for Consular services;
• Accepting and processing Emergency Travel Document (ETD);
• Updating consular information on GOV.UK and those lists available to British nationals e.g. lawyers lists, translators, funeral directors etc. are kept current;
• Performing other administrative duties as required (e.g. processing lost/stolen/recovered passports and UK driving licences, recording death notifications);
• Monitoring and updating Travel Advice, including recommendations for social media messages;
• Assisting the Vice Consul with the communications; Contact with local Norwegian Government authorities and Departments, British groups and external stakeholders;

Notarial work and documentary services (15%)

• Preparing paperwork for all fee-bearing services; Marriage, Affidavits/Affirmations, Oaths, etc.;
• Filing of Consular documents and reports.

Crisis (5%)

• Preparation and response to all large scale events, responding to mass casualty incidents or crisis.

NOTE: It is important that the candidate is available to commence on October 3rd as this is a temporary leave cover.

Essential qualifications and experience

• Ability to work alone;
• Tackle stressful situations;
• Good listening and communication skills.

Desirable qualifications and experience

• Previous Consular experience.

All applications must be submitted through this link:

https://fco.tal.net/vx/appcentre-ext/brand-2/candidate/so/pm/4/pl/1/opp/1326-Pro-Consul-NOR898/en-GB

Other benefits and conditions of employment

This is a full-time position, for a temporary contract of 10 to 12 weeks. The successful candidate will be subject to professional background check and security clearance. The successful candidate must have pre-existing work authorization for Norway in order to apply. Staff recruited locally by the British Embassy in Oslo are subject to Terms and Conditions of Service according to local Norwegian employment law.

Additional information

Application deadline
Minstelønn: 0

Maksimal lønn: 0

Arbeidsgiver Navn: British Embassy

Arbeidsgiver adresse: Thomas Heftyesgate 8 0244 OSLO

Job kort beskrivelse: General office clerks

Land: Norge

Region: Oslo

Kilde til jobbtilbud: NAV, Offentlige arbeidsformidlinger, Norge

Hvordan søke: Annet - se fritekst

Lønn valuta: NOK

Lønn periode: Pr. år