id: MTIwODE5MDEwMDAwNDkgMjYx

reference: 12081901000049

documentId: 12081901000049

connectionPointId: 261

Stillingstittel: Key Account Manager

Stillingsbeskrivelse:

itslearning is looking for a Key Account Manager to join their Bergen office. The Key Account Manager will be responsible for delivering professional sales presentations to demonstrate their leading learning management system (LMS) platform within K-12 Education.

Job Description/Major Responsibilities

• Responsible for sales and customer activities for assigned accounts in the Norwegian market
• Sales of the Fronter/itslearning product and services related to these
• Operational participation in sales processes towards stakeholders in the public sector
• Follow the internal sales processes
• Answer/write tenders
• Provide consultation with professional orientation for existing customers
• Sell and follow up service programs towards own customers
• Be the 1st point of contact in the company for all aspects of account management for assigned accounts.
• Engage with our existing customer base to raise User Adoption
• Maintain and manage the internal processes to ensure accurate forecasting and projection of renewal revenue
• Recognize and deliver upsell opportunities - sell professional development training
• Take ownership of any issues to resolution using all teams within business.
• Proactively work with Account Management Team and Sales and Marketing Director to organize online and physical events that raise user adoption, increase both engagement and customer satisfaction as well as generated referral opportunities
• Update Salesforce accordingly along with processing all contract information accordingly

Requirements

• 5+ years of successful account management experience - meeting account management objectives (including but not limited to upselling and ensuring user satisfaction)
• Core understanding of solution sales processes and management of the pipeline
• Excellent interpersonal, written, and oral communication skills including presentation skills
• Excellent planning, organizational, and prioritization skills
• Ability to master new technology quickly and efficiently
• Knowledge of Salesforce.com CRM or similar
• Regional travel required
• Experience working with public tenders a plus
• Bachelor's Degree required
• Required language fluency: English and Norwegian

Please include an English version of your C.V. when applying.

Se annonse

PAM

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2431

abstractJV_contact_0: See jobabstractJV_description

contractTypeCodes_0: fulltime

Arbeidsgiver Navn: ITSLEARNING AS

source: NAV