Stillingstittel:
Technical Support Senior Engineer (Ref. nr.: 3034096309)

Stillingsbeskrivelse:

Jotun is one of the world's leading manufacturers of decorative paints, marine, protective and powder coatings. The Group has 63 companies and 37 production facilities on all continents. Jotun products are available in more than 100 countries through own subsidiaries, joint ventures, agents, branch offices and distributors. Jotun's total sales in 2015 were NOK 16,282 million, and employing more than 9,800 employees. The Jotun Group is organised into four segments and seven geographical regions, and has its head office in Sandefjord, Norway.

The Technical Sales Support department within Jotun Performance Coatings is divided into three core functions: Technical Support, Technical Service, and Technical Training. We are searching for a Technical Support Senior Engineer to strengthen the Corporate Technical Support Team to support the global performance coatings sales network with technical advice on product use, specifications, development of global technical processes and policies, risk assessments on guarantees and technical follow up on complaints and learnings from complaints. As a member of the Corporate Technical Support Team you will be responsible for technical inquiries, following up on complaint handling, testing of products and coating systems, developing global technical documentation in the form of Technical Data Sheets, Application Guides and Application Procedures for specific standards such as PSPC, following up on and continuously developing Jotun Performance Coatings Resistance lists for Marine and Protective Coatings, and maintaining a specification library for easy reference for sales, support and development of material used for internal and external training/learnings.

Job description

• Reply to technical inquiries though the TSS Corporate mailbox
• Reply on questions about tank coating related to actual resistance lists
• Follow up on complaints
• Make documents to communicate relevant information to the global Jotun network
• Share knowhow with the global Jotun network
• Be an important part of the innovation process in ensuring that products are practical and application wise suitable for intended market
• Work closely with R&D and marketing in giving feedback from the field and the application part of the market

Qualifications

• Experience from laboratory within chemistry and innovations
• Experience within coating inspection, technical sales and service
• Experience from work in international and cross-cultural environments
• Presentation skills

Education field

• Scientific subjects

Education level

• College / University, Bachelor's degree
• College / University, Master's degree

Personal qualities

• Interpersonal skills, Inspirational and ability to build and retain relationships
• Selfdriven, independent – taking responsibility for execution and completion of defined tasks and projects
• Ambitious and result driven with a high level of quality focus
• Ability to plan systematically, initiate and follow through
• Ability to quickly understand and analyse complex issues and problems - comes up with sound and rational judgements

Language

• English

We offer

• A continuous focus on reinventing and innovating high quality products
• An international corporate culture founded on our four values; Care, Respect, Loyalty and Boldness.
• Exciting challenges in a growing company with excellent financial results.
• Insurance and pension schemes

Miscellaneous info

• Travel: Some travelling must be expected

Location:Hystadveien 167, 3209 SandefjordContact info:Stig Johnsen, Globa

Minstelønn: 0

Maksimal lønn: 0

Arbeidsgiver Navn: Jotun AS

Arbeidsgiver adresse: 3209 SANDEFJORD

Job kort beskrivelse: Chemical engineering technicians

Land: Norge

Region: Vestfold

Kilde til jobbtilbud: NAV, Offentlige arbeidsformidlinger, Norge

Lønn valuta: NOK

Lønn periode: Pr. år