id: MDMxNjE5MDgwMDAxNTAgMjYx

reference: 03161908000150

documentId: 03161908000150

connectionPointId: 261

Stillingstittel: Do you have experience from card business?

Stillingsbeskrivelse:

The Consumer Cards portfolio in Circle K includes Circle K Mastercard, Circle K Private Label Fuel Card, Circle K gift cards and 3rd party gift cards. As Senior Manager Consumer Cards, you will be primarily responsible for development and expansion of the CK Mastercard program to affect customer engagement, retention and lifetime value. Primary responsibility is to lead and support functional teams across Business Units, and planning and following up on the KPIs of the program. The role is pivotal for Circle K Europe to reach the program's goals and to ensure success of Circle K's loyalty program. In addition, you will be closely involved with development and operations of the additional Consumer Cards products.

Key responsibilitiesContract and partner management

• Circle K Mastercard contract & relationship to our bank partner
• Maintain and develop distribution partnerships for Circle K and 3rd party gift cards
• Ensure effective communication and operation with external vendors and internal partners

Sales and marketing

• P&L reporting for Circle K Mastercard across Business Units
• Develop efficient processes to meet customer growth, retention, increased sales and customer engagement
• Establish and develop European guidelines and toolkits for marketing and customer communication to ensure relevant content with appropriate offers for customers at the right time
• Close cooperation with Loyalty team to strengthen CK MC customer value proposition as part of Circle K EXTRA Club

Program development and operations

• Setting targets and direction, in line with CK strategy and commercial ambitions
• Assess program success vs. targets and track KPIs, communicate internally on program activity and performance
• Managing the ongoing CK MC development, identifying new features to be added to the program to increase sale based on strategy
• Drive internal program engagement, and sharing best practice between BUs to ensure efficiency and accuracy in deliveries
• Ensure compliance with relevant regulations

Strategy and Innovation

• Assist in strategy development for the Consumer Cards and Payments area
• Develop long term ambition and roadmap
• Identify and act on new growth opportunities in Scandinavia and CEE countries

You have...

• Customers focus, strong cooperation skills as work will be across functions internally, across countries and with 3rd parties
• Work experience (minimum 5 years) within the fields cards payment, loyalty or digital customer communication, preferably within retail
• Experience from product or concept development
• Experience from leading cross-functional teams
• Analytical mind-set and strong problem-solving skills
• Fluency in English

Education profile

• Higher relevant education (5-7 years)
• A strong academic background (Master degree or equivalent) in a relevant subject, such as Marketing, Finance, IT or business economics

Preferred location: Oslo, Copenhagen or Stockholm

Se annonse

PAM

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C5223

abstractJV_contact_0: See jobabstractJV_description

contractTypeCodes_0: fulltime

Arbeidsgiver Navn: CIRCLE K AS

source: NAV