id: MDMxMzE5MDMwMDExNTQgMjYx

reference: 03131903001154

documentId: 03131903001154

connectionPointId: 261

Stillingstittel: Consignor Group AS, Oslo

Stillingsbeskrivelse:

Position abstractJV_description

We are continually working to improve the Customer experience using our platform and improving our working processes by analyzing data, implement actions and follow-up.

We are looking for someone with excellent analytical, problem-solving, planning and interpersonal skills.

Your responsibility will be:

· Ensure tickets in our customer service system are assessed

· Ensure internal deviations are assessed and followed up

· Data analysis by categorise and analyze data

· Conduct, perform and contribute to Root Cause Analysis

· Present data and recommendation of improvement

· Implement and follow-up actions.

You will be involved in:

• Improvement projects

• Support process improvements

• Other ad-hoc task in Governance departmentRequired professional qualifications

Bachelor's degree or similar.Preferred experience

2-3 years of relevant working experience.

Required personality traits and skill set

· You need to be a structured self-starter with a strong ability to execute

· You prefer data driven decision making over gut feeling

· You have experience in identifying, analyzing, and interpreting trends or patterns in complex data sets

· You can make recommendations based on data and analysis

· You are experienced user in Microsoft excel

· You have good communication skills

· You can work both in team environments and independently

· You might have knowledge and experience from using BI tools and customer service systems

· You are fluent in English

We can offer:

· An International technology company with rapid growth

· A company heavily investing in further development of our product and services

· International and challening work environment

· Opportunity for professional growth and development

· Competitive benefits

· Some travelling

· Social work environment in heart of Oslo, close to public transportation

· New modern offices, Rådhusgaten 5

Se annonse

PAM

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3114

abstractJV_contact_0: See jobabstractJV_description

contractTypeCodes_0: fulltime

Arbeidsgiver Navn: CONSIGNOR GROUP AS

source: NAV