Stillingstittel:
Bridging Service Design and Interaction Design for Future Health Services.

Stillingsbeskrivelse:
The Oslo School of Architecture and Design (AHO) is a specialized university and a leadinginternational architecture and design school that provides education within architecture, landscape architecture, urbanism and design. AHOs fields of knowledge focus on design in all scales; objects, buildings, urban areas and landscaping. AHO is organized into four institutes, and has approx. 700 students and 135 employees.The institute of Design at AHO is the oldest education of it kind in Norway and is today a leading international site for education and research in a variety of design domains. The Institute of Design has a broad approach to design that emphasises the relevance and importance of design within contemporary society. We aim to educate designers with a solid knowledge of their specific professional field while emphasising a broadly integrated, cross-disciplinary approach to design processes using design thinking and design making.The Institute of Design reflects the rapidly emerging fields of design that respond to societal challenges, new technologies and increased complexity. It promotes design that actively shapes our society, industry, organizations and daily life. Moving beyond its traditional role, design is established as a tool with which to address a wide range of issues from strategy to social change. While historically the Institute focused on Industrial Design, today its scope also includes Interaction Design, Service Design and Systems Oriented Design. The institute has a staff of 38, including PhD fellows and visiting tutors.

Service design and interaction design are rapidly growing domains in design and are increasingly present in commercial and public sectors in Norway. A design research PhD position is now available to further develop the service design/interaction design research field within the area of healthcare. The position is centered in practice oriented design inquiry using designing as a means to research.

The position is a part of the newly funded Centre for Connected Care (C3) which is an 8 year initiative funded by the Norwegian Research Council, commercial organizations and by research partners. C3 aims to accelerate adoption and diffusion of patient-centric innovations that change patient pathways and delivery systems, empower patients and increase growth in the health care industry.

 

We invite applications, together with formal research doctoral project descriptions, for study within the following area:

 

Service design, co-creation, patient experience and interactions with touch-point ecologies

The patient journey is becoming increasingly digital, and the number and type of digital touch-points are exploding. In some situations, interaction may be focused around one main integrative touch-point (for example an app), but increasingly we see an ecology of touch-points that have to seamlessly work together to form the desired patient experience. This ecology may include touch-points of generic character, such as an app, e-mail or a web page, but can also include specialised touch-points such as home monitoring technology, e-therapy, medical equipment etc. How should a service designer work with touch-point ecologies to co-create a seamless patient experience, and what are the roles of people in such a journey?

The development process for digital first services is undergoing change. Lean approaches to development have become central in terms of process design, whilst agile approaches have become central in ICT. Service Design has its own approach, and needs to relate to being both lean and agile. How can Service Design relate to both of these perspectives in terms of designing for future health services?

Sensors, smart-phones, cloud computing and communities of knowledge are coming together in the quantified self to collect data and transform this data into insights offering guidance and ev

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Maksimal lønn: 0

Arbeidsgiver Navn: Arkitektur og designhøgskolen i Oslo Ins

Arbeidsgiver adresse: Maridalsveien 29 0175 OSLO

Job kort beskrivelse: University and higher education teachers

Land: Norge

Region: Oslo

Kilde til jobbtilbud: NAV, Offentlige arbeidsformidlinger, Norge

Lønn valuta: NOK

Lønn periode: Pr. år