id: MDIxOTE5MDUwMDA2MTUgMjYx

reference: 02191905000615

documentId: 02191905000615

connectionPointId: 261

Stillingstittel:
Abbott Molecular is looking for an Ambassador Norway (field based).

Stillingsbeskrivelse:

Primary objective of the position
The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service. This position requires 50% travelling.

Major account abilities
- Full revenue responsibility including forecasting and target performance achievement.
- Act as a trusted partner and advisor as Abbott's main contact to customers
- Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process
- New product and menu expansion targeting and sales support
- Prepare and execute regular customer business reviews
- Manage routine renewals of base business accounts and negotiate long-term contracts
- Provide first line service support and technical troubleshooting for defined service interventions with an average completion time of 2 hours (range 0-4 hours)
- Provide proactive service
- Perform technical service bulletins (TSBs) less than an equal of 2 hours
- Implement new assays
- Provide ongoing training and coaching to customers
- Oversee progress of cross-functional implementation team (post-sale) with project manager
- Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.

Educational background
Bachelor's degree or equivalent experience required. Bachelor's / Engineering degree in bio medical / electrical / mechanical / medical technology or commercial is preferred.

Requirements / Work experience
- Minimum of 2-5 years track record in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service.
- Proven track record in a similar position supported by management and customer references
- Successful engagement with customers, specifically Business Management and key stakeholders.
- Excellent product and industry knowledge
- Strong understanding of key stakeholders and customer dynamics
- Strong solution selling and relationship building skills
- Excellent communication skills
- Ability to identify and drive resolution of issues
- Long-term, strategic focus on account
- Candidates must be fluent in Norwegian and English, additional languages are advantageous

What can we offer you?
Abbott provides a varied, challenging and international position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities and good career perspective. We are in the business of advancement, both in health solutions and in the lives and careers of our employees. Our work across the world and in many areas of healthcare provides a rich environment for our employees to explore career paths, interests and opportunities.

How to apply?
If you are appealed by Abbott, looking for a job with meaning and recognize yourself in the outlined profile, please make your interest known. You can apply via our website (https://www.jobs.abbott/) with your resume and letter of application. Please let me know if you have any questions or comments referring this job profile to Meltem Cakir, recruitment.netherlands (at) abbott.com

Se annonse

PAM

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3212

abstractJV_contact_0: See jobabstractJV_description

contractTypeCodes_0: fulltime

Arbeidsgiver Navn: Abbott Norge AS

source: NAV