id: MDMyNjE5MDYwMDAwMDMgMjYx

reference: 03261906000003

documentId: 03261906000003

connectionPointId: 261

Stillingstittel: Service Coordinator HVDC and FACTS

Stillingsbeskrivelse:

Are you ready to take the next step in your career, being a part of the ABB division Power Grid and business unit Grid Integration? At HVDC and FACTS Service in Oslo, we have now a position available as Service Coordinator. We are currently a growing organization, serving the Norwegian HVDC and FACTS customers with a broad service portfolio. We are looking for a Service coordinator, with high integrity and customer focus orientation -- with desire to help continue to grow our business.

You have previous working experience or are a recent graduate looking to join our team of technology pioneers. On a daily basis, you wish to challenge yourself to work on some of the most complex technical energy transmission systems facing a wide range of applications, well adapted into the environment and renewable energy transmission.

You are structured with good analytical skills, enjoying transforming theory into practice. You must appreciate working in teams and be able to take lead where needed.

As a Service coordinator, you will identify service opportunities together with our experienced service engineers through close planning and follow up of our daily service cases. Service opportunities are identified based on our HVDC and FACTS service portfolio, typically including emergency phone support, corrective maintenance, condition monitoring, data analytics, remote services, cyber security offerings, spare parts ordering and partial upgrades.

You will take responsibility of promoting, and develop, this service portfolio towards our customer and work close together with them to plan services to be performed. Based upon customer input and service engineer experiences, you will take lead in service portfolio tendering and further through the ordering processes and service case close-out. During the tender and service case execution, you will be responsible of coordination between parties, typically coordination of our service team, customer representatives and our sub-suppliers. Cases differ in nature and consists of planning of yearly maintenance activities, spare part ordering and emergency support. You will be using the ABB Service Desk tools and system for case reporting and follow up.

Main tasks;

• ABB service desk management; handling of HVDC and FACTS service cases
• Service case lead; coordination between ABB and external parties (customer and suppliers) throughout service deliveries
• Coordination between ABB internal parties (ABB Sweden Global HVDC and FACTS centers)
• Identification of service opportunities
• Customer communication
• Spare part tendering and order management
• Invoicing
• Taking part in positioning ABB PG as preferred supplier of HVDC and FACTS power technology
• Identifying customer needs and demands and translate those into business cases
• Contribute in the implementation of new service products and solutions
• Contribute to sales activities and planning of execution phase
• Participate in projects related to our service business
• Contribute in securing good internal and external cooperation's and beneficial business models

Travel can be expected (Norway), but is limited.

Requirements;

• Safety focused
• Taking great ownership and responsibility to assigned tasks
• Systematic, well organized, independent and team player
• Good communication skills
• Result orientated
• Structured
• Initiative and ability to cooperate, and ability to work independently and as part of a larger project team
• Ability to perform tasks in an orderly and systematic manner

Advantages;

• Experience from service business is an advantage, but not required
• Good understanding of electrical system, hereby HVDC/FACTS converter technology and (control) system topologies, preferred but not required
• Experience from work on site (installation, test, commissioning) is an advantage, not required

Language skills Norwegian or other Scandinavian language preferred.

English, fluent verbally and in writing preferred.

We offer;

• Personal development and career opportunities
• Technical and personal challenges in a positive and innovative environment
• Competitive conditions, salary according to qualifications
• Flexible working hours
• Pension, group life and accident insurance
• Comfortable and good working relationship with informal and close contact between employees and managers at all levels

We look forward to receiving your motivational letter and CV via the ABB portal.

Please note that in cooperation with Meditor search we conduct a background screening on all candidates that receive an offer of employment in ABB Norway. This to ensure best quality in our recruitment process, according with ABBs company policy.

Se annonse

PAM

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3322

abstractJV_contact_0: See jobabstractJV_description

contractTypeCodes_0: fulltime

Arbeidsgiver Navn: ABB AS

source: NAV